What tracking and sending domains actually are? TRACKING DOMAINS: If you have MailBul installed on email.a.com and you send campaigns, all your url links will start with...
Enable the file manager for editor files Following screenshots show how to enable the file manager so that you can store assets for your campaigns or generally...
Process regular campaigns and autoresponders separately By default, MailBul will process both, regular campaigns and autoresponders in the same time. This is good for small installations...
Embed XML(RSS) feeds into your campaign MailBul can embed XML(RSS) feeds into you campaigns easily. In order to take advantage of...
Embed JSON feeds into your campaign Starting with MailBul 1.3 you can embed JSON feeds into you campaigns easily. In order to take advantage of...
ElasticEmail notifications setup In order for MailBul to be able to properly handle bounces/complains for ElasticEmail delivery servers, you need to edit your...
Correct CSV file format for import When importing subscribers into MailBul, you can do it from text files, csv files or external sql database. If you...
My email templates are broken after upload/update, what can i do? You can try to open the file: apps/common/config/main.php and look for: // use tidy for templates parsing 'email.templates.tidy.enabled' => true,...
Where do i find my subscription form? In order to find your list subscription form, you have to navigate to your customer area, then from the left...
Why do i get “[Message clipped]” when viewing the campaign email? This happens because of your browser extensions usually. One of the extensions, maybe a form fill extension, will add garbage...
How do i change the email headers prefix? MailBul uses the X-Mw- header prefix for all the email headers. For instance, an email header section will look like:...
Decide what template tags are required. By default, when creating a campaign template, the [UNSUBSCRIBE_URL] and the [COMPANY_FULL_ADDRESS] tags are required in your template, otherwise you...
How can i add custom fields for my forms? Each list has it’s own custom fields and in order to add new fields to it, you have to login...
My Autoresponders don’t send. Most likely the reason for this is the number of campaigns at once from Backend > Settings > Cron, so...
While importing i get this error: Only files of these MIME-types are allowed… This happens because the application does not recognize the mime type of the file you try to upload which mainly...
How do i send campaigns with attachments? In order to send campaigns with attachments, you first have to enable and configure the feature. In order to do...
How do i change the default DKIM selector and/or DKIM full selector? The DKIM selector and DKIM full selector are defined as application params in the configuration, which means you can override...
How blacklist monitors work? Blacklist monitors exists in order to automate the process of removing legit emails that were added into the global blacklist....
Sparkpost sub-accounts! When creating a delivery server of type SparkPost web api in MailBul, you do it by generating an API key for...
Where is my subscription page? In MailBul, each email list has it’s own pages that you can edit and customize according to what your list...
How do i edit the email list pages (subscribe, unsubscribe, profile page, etc)? When we talk about list pages, we are talking about pages like Subscribe, Unsubscribe, Profile page, etc, basically, all the...
Redirect the subscriber to a custom thank you page after subscribe. In order to redirect the subscriber to another page than the default one from MailBul after he subscribes, you have...
How do i see what email a subscriber received after the campaign has been sent? If you go to your campaign overview, clicking on the number of recipients will redirect you to the subscribers that...
Editing templates gives a 403 Forbidden Error This happens because your web server, most likely apache, has mod_security enabled. Disabling mod_security on the web server will fix...
Why my campaign comes from a wrong email address? By default, MailBul does not allow FROM spoofing, that is, it does not allow you to send email from an...
I am receiving unsolicited emails from MailBul! Here at MailBul, we send emails rarely and always only to our own customers that bought MailBul and opted-in for...
Timewarp Timewarp is a feature that schedules email campaigns based on each individual subscriber’s time zone, so subscribers receive your scheduled...
Email Box Monitors An email box monitor is simply an imap/pop3 account, just like a bounce or feedback loop server, where MailBul will...
Recurring Campaigns One great feature of MailBul is recurring campaigns, which means you can set it in a way that every 10th...
Where do i find my API info? In order to integrate MailBul with 3rd-party apps or any custom apps, you can use it’s powerful API for which...
MailBul and GDPR GDPR comes into effect starting 25th of May 2018 and you should be prepared for it. We don’t provide legal...
MailBul generates DKIM keys that are too long, what can i do ? By default, MailBul’s DKIM key size is 2048 bit which should be supported by all DNS platforms and you should...
Campaign webhooks MailBul has the ability to send webhook requests when a campaign is opened and/or when a...